COVID-19: Education, Testing, Workplace Safety


The physicians offering Better Care Concierge Medicine to the Triad want to do all we can to help with the crisis caused by COVID-19. This page is designed to be a resource for information and to educate our clients about the service we offer to help combat the pandemic.

Information last updated 6/2020

CDC COVID -19 Page


What is the Coronavirus?

COVID-19 also known as the coronavirus or SARS-COV-2 PCR is an RNA virus. Current research suggests that the virus is zoonotic meaning that it originated from an animal host. The virus now spreads from person to person primarily in airborne form in droplets formed by coughing. Transmission can also occur by touching infected materials and then touching your face.

What are the symptoms?

Common symptoms do not differ much from several seasonal viral syndromes. They include: fever, cough, body aches, fatigue, shortness of breath, loss of smell and loss of taste.

What should I do if I have symptoms?

If you think you have symptoms you have options. You can contact your doctor or you can use a symptom checker created by the CDC by clicking here and then clicking on Self-check your symptoms.

What if I test positive for Coronavirus?

If you test positive for coronavirus your healthcare provider will likely put you on a 14 day quarantine. They will also provide you with instructions on how to watch for worsening of your symptoms and how to properly quarantine. The local health department will likely contact you to perform contact tracing. Additional lab work may be needed. You may be prescribed medications to help manage your symptoms.

What if someone I know tests positive for the Coronavirus?

Contact your physician.

Should I wear a mask?

Yes. Masks help limit the transmission of COVID-19. Wearing a mask while in public helps keep everyone safe.

What’s the best mask?

N95 masks are considered to be the standard for a highly effective mask. These masks however due to their limited supply are currently being allocated primarily to first responders.

What is social distancing?

Social distancing is keeping physical distance between yourself and people who live outside your home. Staying 6 feet apart is the current recommendation.

Does social distancing work?

Yes. Social distancing is very effective.


How do I get tested for Coronavirus?

There are a few different options to get tested for coronavirus. At this time due to limited testing availability health officials are wanting to limit testing to symptomatic individuals and people with significant exposure.

You can use symptom checker like on the page here to see if you need to be tested. Another option is to call your physician or contact your local health department.

Feel free to call us for a screening telemedicine visit and we can have testing organized for you if needed.

How much does COVID-19 viral testing cost?

All insurers are covering 100% of the cost of testing and medical visits as part of a national emergency plan. For uninsured individuals no cost COVID-19 medical visits and testing are also available with Better Care as long as they a) certifies that they are not covered by ANY insurance and b) can provide a US government ID prior to the visit

How is COVID-19 viral testing performed?

Coronavirus testing for viral particles is typically done by collecting a sample from the nose known as a nasal pharyngeal swab. Sample collection can happen in a variety of settings including emergency room, health department, doctor’s office and drive through testing.

Where can I get antibody testing?

Many physician practices including ours offer antibody testing on a first come first serve basis. You will need to have a telemedicine visit beforehand. Please note that as of May 25, 2020 the CDC does not recommend using antibody test to diagnose an acute viral infection. Additionally, test manufacturers have been asked to submit their product for validation to the FDA Including the test we use. For more information on the test we offer click here.

CDC – Using Antibody Tests For COVID-19

Are there other important labs?

If you test positive for coronavirus your doctor may do other bloodwork. These tests include a comprehensive metabolic panel, complete blood count with differential, D-dimer just to name a few. These tests can be used to measure your progress as you fight off the disease. Additionally, it will let your physician know what your baseline is just in case your health changes.

Workplace Safety

As everyone returns to work the question on the mind of employees, customers and management is “How do we ensure everyone’s safety?”

Say goodbye to slow, complex procedures: Better Care streamlines the work of vetting
individuals for symptoms or exposure, approving them for entry, and ensuring they comply with
health guidelines.

Most businesses are using hand sanitizer, masks, social distancing and gloves. Still there is more that you can do to protect everyone. The cost of these interventions is very low. The yield on the return is high. Your employees, customers and managers will see that you’ve gone above and beyond to deal with the issue and feel safer interacting with your business. You’ll also lower your risk of infections arising at your place of business. In this environment no business owner wants to shutdown and notify customers of possible coronavirus exposures.

To learn more about or to schedule an occupational medicine and environmental health evaluation of your business please call (336) 617–9333 or click here to read more.

Please bookmark and check this page regularly for a link to a blog on workplace safety during the pandemic that will be launched the end of this month.

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