Better Care Concierge Medicine is offering the COVID-19 antibody blood test. These antibody tests will tell you if you had Coronavirus in the past. This is different from the COVID-19 PCR and rapid antigen tests which indicate a current infection. To get an appointment simply use the contactless registration system.

Here’s How COVID-19 Antibody Testing Works

Once you’re infected with the COVID-19 virus, your body will start to make antibodies to fight the infection. Your body will continue to make these antibodies after you are free of the infection in hopes of preventing you from getting it again. Review our Faqs page for some frequently asked questions about the COVID-19 antibody blood test.

If you test positive for the antibodies, that does not mean you are over the viral infection. You could still be actively infected with COVID-19 and your body has just started to produce the antibodies that will eventually beat the infection. To determine whether or not you have an active COVID-19 viral infection, we’ll administer the viral infection test or a rapid antigen test. Below are the steps you can take if you would like to receive the COVID-19 antibody blood test.

Steps to Find Out If You’ve Had COVID-19

When you arrive at the clinic, please expect a short wait time of fewer than 30 minutes.

This is a simple blood test like any you may have had before for traditional bloodwork.

When you come into the clinic for your COVID-19 antibody test, there will be no copay for your visit. If you have further questions about costs or insurance coverage click here.

The antibody test is not the same as the COVID-19 viral infection test or rapid antigen test, which tells you if you are currently infected with the virus.

Frequent COVID Related Questions

Yes. We are happy to test children 1 and up.

We are happy to set up an account and/or arrange for MainStreet to go on-site to test your employees. Please contact our sales team at and Jasmin will get back to you as soon as possible. In your email, please include your company name, address, the total number of employees, and the number of employees you’ll need to be tested immediately.

We are happy to set up an account and/or arrange for MainStreet to go on-site to test your employees. Please contact our sales team at and Jasmin will get back to you as soon as possible. In your email, please include your company name, address, the total number of employees, and the number of employees you’ll need to be tested immediately.

Blood – You can find more information on the COVID-19 antibody test here.

Results are typically given the same day with the majority reported in less than 24 hours.

We will submit the cost of the test and your visit to your insurance provider or the HHS Uninsured Patient Program. If for any reason they do not cover it, you will receive a bill.

We recommend you contact your insurance provider to determine the following: If you will be responsible for the cost of the test and discuss the specifics of your plan and your current deductible balance Ask them about COVID-19 antibody testing with FDA Emergency Use Authorization In addition to the test, some insurance companies expect you to pay for the office visit when you get the test along with other tests that may be run at your visit (such as a flu test).

Please refer to the instructions above. We always make sure to keep wait times to a minimum. We are trying to help all of you the best we can.

  • There should be no lines or waiting outside the clinic. You will have a telemedicine visit with a provider before your test. All patients should wait in their car during their scheduled appointment time after using the contactless registration system.
  • When you receive a text or call notifying you that it is your turn a staff member will come to your vehicle. Please wear a mask.
  • If you are a patient that is ill, disabled, elderly, or experiencing COVID-19 symptoms, please make sure staff are aware.
  • Currently, we are not taking COVID-19 tests samples in our clinic routinely.
  • We ask that all patients must wear a mask inside the clinics.
  • Please do not rearrange or modify our waiting rooms from our standard setup.
  • Our clinic staff is continually sanitizing.
  • Social distancing is a personal responsibility. We ask that you respect the space of others around you. If we all respect the space of those around us, everyone will benefit.
  • We ask that everyone remember that we’re in this together. Patience with other patients and our staff goes a long way. Please be kind and understanding. Our staff is working overtime and we are trying our best to help each and every person that walks into the clinic.

If you have further questions, please email us at

COVID 19 Health Information

The physicians offering Better Care Concierge Medicine to the Triad want to do all we can to help with the crisis caused by COVID-19. This page is designed to be a resource for information and to educate our clients about the service we offer to help combat the pandemic.

Information last updated 6/2020


COVID-19 also known as the coronavirus or SARS-COV-2 PCR is an RNA virus. Current research suggests that the virus is zoonotic meaning that it originated from an animal host. The virus now spreads from person to person primarily in airborne form in droplets formed by coughing. Transmission can also occur by touching infected materials and then touching your face.

Common symptoms do not differ much from several seasonal viral syndromes. They include: fever, cough, body aches, fatigue, shortness of breath, loss of smell and loss of taste.

If you think you have symptoms you have options. You can contact your doctor or you can use a symptom checker created by the CDC by clicking here and then clicking on Self-check your symptoms.

If you test positive for coronavirus your healthcare provider will likely put you on a 14 day quarantine. They will also provide you with instructions on how to watch for worsening of your symptoms and how to properly quarantine. The local health department will likely contact you to perform contact tracing. Additional lab work may be needed. You may be prescribed medications to help manage your symptoms.

Yes. Masks help limit the transmission of COVID-19. Wearing a mask while in public helps keep everyone safe.

N95 masks are considered to be the standard for a highly effective mask. These masks however due to their limited supply are currently being allocated primarily to first responders.

Social distancing is keeping physical distance between yourself and people who live outside your home. Staying 6 feet apart is the current recommendation.

Yes. Social distancing is very effective.

Yes. Social distancing is very effective.


There are a few different options to get tested for coronavirus. At this time due to limited testing availability health officials are wanting to limit testing to symptomatic individuals and people with significant exposure.

You can use symptom checker like on the page here to see if you need to be tested. Another option is to call your physician or contact your local health department.

Feel free to call us for a screening telemedicine visit and we can have testing organized for you if needed.

All insurers are covering 100% of the cost of testing and medical visits as part of a national emergency plan. For uninsured individuals no cost COVID-19 medical visits and testing are also available with Better Care as long as they a) certifies that they are not covered by ANY insurance and b) can provide a US government ID prior to the visit.

Coronavirus testing for viral particles is typically done by collecting a sample from the nose known as a nasal pharyngeal swab. Sample collection can happen in a variety of settings including emergency room, health department, doctor’s office and drive through testing.

Many physician practices including ours offer antibody testing on a first come first serve basis. You will need to have a telemedicine visit beforehand. Please note that as of May 25, 2020 the CDC does not recommend using antibody test to diagnose an acute viral infection. Additionally, test manufacturers have been asked to submit their product for validation to the FDA Including the test we use. For more information on the test we offer click here.

CDC – Using Antibody Tests For COVID-19

If you test positive for coronavirus your doctor may do other bloodwork. These tests include a comprehensive metabolic panel, complete blood count with differential, D-dimer just to name a few. These tests can be used to measure your progress as you fight off the disease. Additionally, it will let your physician know what your baseline is just in case your health changes.

Workplace Safety

As everyone returns to work the question on the mind of employees, customers and management is “How do we ensure everyone’s safety?”

Say goodbye to slow, complex procedures: Better Care streamlines the work of vetting individuals for symptoms or exposure, approving them for entry, and ensuring they comply with health guidelines.

Most businesses are using hand sanitizer, masks, social distancing and gloves. Still there is more that you can do to protect everyone. The cost of these interventions is very low. The yield on the return is high. Your employees, customers and managers will see that you’ve gone above and beyond to deal with the issue and feel safer interacting with your business. You’ll also lower your risk of infections arising at your place of business. In this environment no business owner wants to shutdown and notify customers of possible coronavirus exposures.

To learn more about or to schedule an occupational medicine and environmental health evaluation of your business please call (336) 617–9333 or click here to read more.

Please bookmark and check this page regularly for a link to a blog on workplace safety during the pandemic that will be launched the end of this month.

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Please feel welcome to contact our friendly reception staff with any general or medical enquiry call us.

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5409 West Friendly Avenue, Greensboro NC 27410